Privacy Policy

Effective Date: April 19, 2026

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

1. Who We Are

This website is operated by Simple Forex Tools. We provide digital Forex trading tools, including but not limited to MT4 Expert Advisors, MT5 Expert Advisors, Forex indicators, memberships, and other related digital services.

2. Information We Collect

We may collect personal and non-personal information depending on how you interact with our website.

2.1 Information You Provide Directly

• Your name
• Email address
• Billing details
• Country or region
• Phone number if you provide it
• Account login details if you register on our website
• Order details, purchased products, and transaction history
• Support messages, screenshots, MetaTrader setup details, or files you send for troubleshooting
• Any information you share with us through contact forms, Telegram, email, or support chats

2.2 Information Collected Automatically

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and products viewed
• Referring website or traffic source
• Time spent on pages and click activity
• Cookies and similar tracking technologies

2.3 Payment Information

Payments may be processed by third-party payment providers. We do not store your full credit card or payment card details on our servers. Payment processors handle payment data securely according to their own privacy and security standards.

3. How We Use Your Information

We use collected information for legitimate business purposes, including:

• Processing and fulfilling orders
• Delivering digital products, files, licenses, or membership access
• Providing customer support and technical assistance
• Managing your account and order history
• Responding to contact requests and support tickets
• Sending order confirmations, invoices, and important service emails
• Improving website performance, content, and user experience
• Monitoring fraud, abuse, unauthorized access, or suspicious activity
• Complying with legal, accounting, tax, and regulatory obligations
• Sending promotional or marketing messages only where permitted or where you have opted in

4. Legal Basis for Processing

Where required by applicable privacy law, we process your personal data on one or more of the following bases:

• Your consent
• The performance of a contract, such as completing your purchase and delivering your digital product
• Our legitimate business interests, such as improving our services, preventing fraud, and supporting customers
• Compliance with legal obligations

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to improve your browsing experience, remember preferences, measure site performance, and understand how visitors use our website.

You can usually control or disable cookies through your browser settings. Please note that disabling essential cookies may affect website functionality.

6. Analytics and Website Monitoring

We may use website analytics tools, logs, and performance monitoring systems to understand visitor behavior, improve the site, diagnose technical issues, and optimize content and product pages. These tools may collect technical information such as IP address, browser type, referring pages, and on-site actions.

7. Orders, Accounts, and Digital Product Delivery

When you place an order, create an account, or request support, we may store information needed to:

• Verify purchases
• Provide digital delivery
• Manage licenses or access permissions
• Assist with installation or setup support
• Handle product updates, troubleshooting, and account-related communication

Because we sell digital products, some order and support records may be retained for license management, technical support, fraud prevention, and accounting purposes.

8. Support Communications

If you contact us by email, form submission, or Telegram, we may keep a record of your message and any attachments you send. This may include screenshots, MetaTrader setup details, error logs, account-related details, or product activation information you voluntarily provide for support purposes.

Please do not send highly sensitive financial or identity documents unless we specifically request them and it is necessary for support or verification.

9. How We Share Information

We do not sell or rent your personal information to third parties. However, we may share limited information with trusted third parties when reasonably necessary to operate our business, including:

• Payment processors
• Hosting providers and website infrastructure services
• Email delivery providers
• Analytics or security tools
• Professional advisors such as accountants, legal advisors, or compliance consultants
• Authorities or regulators where required by law

Any sharing is limited to what is reasonably necessary for the relevant purpose.

10. Data Retention

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, including:

• Completing transactions and providing digital delivery
• Managing licenses and product access
• Providing after-sales support
• Maintaining accounting and tax records
• Preventing fraud or abuse
• Complying with legal obligations

When data is no longer needed, we will delete, anonymize, or securely store it as required by law or legitimate business necessity.

11. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, misuse, alteration, or loss. However, no website, server, email transmission, or online storage system can be guaranteed to be 100% secure. Therefore, while we work to protect your data, we cannot guarantee absolute security.

12. International Data Transfers

Your information may be processed or stored in countries other than your own, depending on the location of our service providers, hosting infrastructure, payment systems, or support tools. By using our website, you understand that your information may be transferred to and processed in other jurisdictions, subject to reasonable safeguards where required.

13. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your data, where applicable
• Object to certain processing activities
• Withdraw consent where processing is based on consent
• Request restrictions on processing in certain situations
• Request a copy of your data where legally applicable

To exercise any of these rights, contact us at support@simpleforextools.com. We may need to verify your identity before processing certain requests.

14. Marketing Communications

If you subscribe to updates or promotional messages, we may send you marketing emails or notifications related to products, offers, updates, or educational content. You can unsubscribe at any time by using the unsubscribe link in the email or by contacting us directly.

Transactional messages related to purchases, support, account access, or service notices may still be sent when necessary.

15. Third-Party Links

Our website may contain links to third-party websites, platforms, or tools such as payment services, analytics services, Telegram, broker sites, Myfxbook pages, or other external resources. We are not responsible for the privacy practices, policies, or content of third-party websites. Please review their privacy policies before sharing personal information.

16. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has submitted personal data to us, please contact us so we can take appropriate action.

17. Compliance and Legal Disclosure

We may disclose personal information if required to do so by law, legal process, court order, or regulatory request, or where necessary to protect our rights, customers, website security, or business operations.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, legal obligations, or website features. The latest version will always be posted on this page with the updated effective date.

19. Contact Us

If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Last updated: April 19, 2026