Privacy Policy
Effective Date: December 12, 2025
This Privacy Policy describes how Simple Forex Tools (“Website Name,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from https://simpleforextools.com/ (the “Site”).
1. Information We Collect
We collect information to process your orders, provide technical support, and improve our services. The types of Personal Information we collect fall into the following categories:
A. Information You Provide Directly
This information is collected when you place an order, sign up for our newsletter, or contact support:
| Type of Information | Purpose |
| Contact Details | Name, email address (support@simpleforextools.com), and phone number (if provided). |
| Transaction Details | Purchase history, products bought (EA/tools), and license information. |
| Payment Information | Processed securely by third-party payment processors (e.g., PayPal, Stripe). We do not store full credit card details. |
| Support Data | Information you provide when contacting support (e.g., MetaTrader account numbers for licensing, screenshots, log files). |
B. Information Collected Automatically (Cookies & Tracking)
When you browse the Site, we automatically collect certain information about your device and interaction with the Site:
- Device Information: IP address, web browser type, time zone, and some of the cookies that are installed on your device.
- Usage Data: Information about how you interact with the Site, including the pages or products you view, what websites or search terms referred you to the Site, and click patterns.
We collect this information using the following technologies:
- Cookies: Data files placed on your device. For more information about cookies, visit http://www.allaboutcookies.org.
- Log Files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Analytics Tools: We use tools like Google Analytics to understand how our customers use the Site.
2. How We Use Your Personal Information
We use the Personal Information we collect to:
- Fulfill Orders: Process your payment information, arrange for product delivery (sending the software files and license keys), and provide you with invoices and order confirmations.
- Provide Support: Deliver technical support, manage product licenses, and troubleshoot issues related to our EAs and tools.
- Communication: Communicate with you about your orders, product updates, and customer service requests.
- Marketing (If Applicable): Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us (e.g., newsletter signup).
- Improvement: Analyze customer usage patterns and traffic to optimize and improve our Site, services, and product offerings.
- Security & Legal Compliance: Screen our orders for potential risk or fraud, and comply with applicable laws and regulations.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
- Service Providers: We use third-party payment processors (e.g., PayPal) to handle and process payment transactions securely.
- Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy.
- Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
We do not sell, rent, or trade your Personal Information to third parties for their marketing purposes.
4. Your Rights
Depending on where you live, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Marketing Opt-Out
If you are a European resident, your Personal Information is processed based on legitimate interests (for order fulfillment) or consent (for marketing). If you wish to stop receiving marketing emails from us, you can use the “unsubscribe” link located at the bottom of any marketing email you receive.
5. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This retention period is necessary for license management, ongoing technical support, and tax/accounting purposes.
6. Changes to this Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The current version will always be posted on this page.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:
This draft is thorough and covers the standard requirements for an e-commerce site selling digital goods. I recommend you:
- Insert the current date at the top.
- Review the section on third-party sharing and ensure it accurately reflects any marketing or other specific tools you use (e.g., specific email marketing platform like Mailchimp).
